Name

Raylene

Last Name

Gardiner

Provide the full name of the member of the community who invited you

UWI open campus

Occupation

Other

If you answered OTHER, please explain

facilitator

Affiliated Institution or Organization

UWI open campus

Short Bio (optional)

Raylene “Shelly” Gardiner is the second child of O’Niel & Susan Gardiner. As a child, Raylene enjoyed talking with the tourist and was inspired to pursue a career in the hospitality industry as a student of the then Freeport High School Her professional career in the hospitality industry began in 1992 upon successful graduating from Bahamas Hotel Training College with an Associate’s Degree in Hospitality Management.

Following her graduation, she returned to Freeport where she worked in various establishments where she gained experience in not only the hospitality industry but also customer service, and financial services industry.

Raylene was employed at Old Bahama Bay Resort from December 2005 to July 2009 where she held various positions ranging from Assistance Front Office Manager, Front Office Manager and Acting Rooms Director. While working for Old Bahama Bay she became a Certified Hospitality Trainer (CHT) and and obtained her Certified Hospitality Departmental Trainer (CHDT) Certification.

She holds a Bachelors Degree in Business Administration and a Professional Master’s Degree in Hospitality and Tourism. A renaissance woman, Raylene has expanded her areas of expertise to the real estate industry, for which she currently holds a real estate license from Bahamas Real Estate Association.

Currently, she is a part-time Associate Trainer for The Ministry of Tourism(Bahama Host Program), and is employed by West End Resorts as a Part time Association Manager Independent Consultant for The Home Owners Association at Old Bahama Bay Resort.

Raylene loves exercising, reading and traveling and has a passion for the tourism industry in the Bahamas.